WHY SHOULD I PURCHASE FROM YOUR COMPANY?
Here are some key reasons:
Best Quality:You will get the best -quality all-wood cabinets on the market.We use selected raw material.
Best Price: with our wholesale price, you will save thousands of dollars compared to a local retail store.
Best Service: We understand that our success emerges from your satisfaction, this is why we thrive to exceed all your expectations and provide you with the fastest,friendliest and most professional service available. In one sentance,you can save thousands, and get the dream kitchen you've always wanted.
HOW LONG DOES IT TAKE FOR ORDER PICK-UP OR DELIVERY?
Usually,it takes 1-2 days for us to get everything ready to pick-up or ship out.In the event of out-ofstock items,we will contact you for reasonable design alternative,or approximate restocking time for your consideration.We will try our best to fulfill your order,stock availability changes every day,so it is good idea for you to confirm your order as soon as possible.
ARE THE INSIDES OF THE CABINETS FINISHED?
Yes. Insided of the cabinets are in a very pretty clean color, and all the panels/plywood are cover and polished with smooth face.They are in original wood color. They look clean and are easy to keep clean.
WHAT TYPE OF DRAWER GLIDES ARE USED?
Drawer glides are made of steel.Some of the models have stainless steel with full-extension guides.They look awesome...
DOES THE GLASS FRAME CABINETS COME WITH THE GLASS? DOES CABINET KNOBS INCLUDED IN THE PACKAGE?
Sorry no. We only provide the cabinets, If you choose glass frame to feature your kitchen, glass WILL NOT BE included in quote or available for shipping. You will need to purchase the glass locally.
I'VE CHECKED YOUR WEBSIT TO SEE THE AVAILABLE STYLES.
ARE THERE ANY MORE STYLES TO CHOOSE FROM? CAN YOU CUSTOMIZE A STYLE FOR ME?
We are doing our best to stock the most popular style.We will have a new style every once in awhile. We can't customize the styles.
HOW IS THE PRODUCT SHIPPED?
We ship all of our cabinets by freight.They are packaged individually on a pallet and delivered to your door.You will receive a call as to when to expect delivery.
ARE THE DOORS,DRAWERS,CABINETS ,AND HARDWARE PACKAGED IN THE SAME PACK?
Yes. When you purchase a cabinet you will receive all of the needed items for its construction.
WHAT ELSE MUST BE PURCHASED TO COMPLETE MY KITCHEN?
Toe kick is needed for all base cabinets,Skins,panels & fillers may be needed, depends on your layout.
ASSEMBLY & INSTALLATION:
HOW HARD IS IT TO ASSEMBLE THESE CABINETS?
All of our cabinets are very easy to assemble. No previous experiance is required. A wall cabinet takes about 15 minutes to assemble, while a base cabinet should take 10-15 minutes. Naturally the first few cabinets may take longer,but once you get the hang of it, the rest will be a breeze.
HOW LONG DOES IT USALLY TAKE FOR YOU TO SHIP THE CABINETS?
Orders are usaully shipped within 24-48 hours. If you are in extreme rush please indicate that and we will do our best to ship it sooner.Please note that special order items are subject to a longer lead time.
HOW DO I FIND MY TRACKING NUMBER?
Once your order is shipped,we will email you a tracking number with a link to the carrier's website where you can track your shipment at any given time and get an updated delivery date and time. Remeber that sometimes it takes the carrier's system up to 24hours to update,so if you just received your tracking number it may not be available for tracking immediately.
DO YOU OFFER SAMPLE DOORS?
Yes,you can order sample doors.Remember,the cost of the sample doors will be refunded upon placing an order or upon the return or the sample door,so you don't risk anything in case you don't like them.
HOW SOON CAN YOU SHIP ME THE SAMPLE DOOR?
We usually ship sample door the same business day, or the following one if an order is placed after02:00pm EST.
HOW LONG DOES IT TAKE TO RECEIVE THE SAMPLE DOOR?
We have two methods of shipping:
Express:will be delivered in 1-2 business days after the day you placed the order.
Ground:will be delivered in 3-4 business days after you placed the order.